Privacy Policy

Introduction

Costa1Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website costa1cleaning.com or use our cleaning services in Monmouth County, New Jersey.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or estimate
• Schedule cleaning services
• Contact us via phone, email, or our website
• Subscribe to our newsletter
• Participate in promotions or surveys

This information may include:

• Name and contact information (address, email, phone number)
• Service address and access instructions
• Payment information
• Service preferences and special requests
• Communication history with our team

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website or search terms
• Geographic location (general area)

How We Use Your Information

We use the information we collect to:

• Provide and improve our cleaning services
• Process quotes, bookings, and payments
• Communicate with you about appointments and services
• Send promotional materials (with your consent)
• Respond to inquiries and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who help us operate our business (payment processors, scheduling software, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Phone: (732) 900-7987
• Email: info@costa1cleaning.com
• Service Area: Monmouth County, New Jersey